The key to good service

Home » Articles » The key to good service

For any company to succeed, it is vital to provide first class service along with the finest security product. As a premium brand company, providing the widest range of security solutions, SheerGuard strives to give our clients exactly this, but the key question is where does good service start?

Good service starts with responding to a lead within 10 minutes of receiving it and answering the phone with great enthusiasm. SheerGuard Pretoria strives to communicate with passion, a smile and an open mind. We will continuously go out of our way to keep our clients happy even if it means offering our services over a weekend. SheerGuard Pretoria values the commitments made to their clients and guarantees to be loyal to lead time promises.

Being punctual, professional and precise are the three “P’s” SheerGuard Pretoria like to follow. Our installations follow a predetermined order that is strictly monitored to ensure that the install runs smoothly and that any complications can be dealt with quickly and professionally. SheerGuard Pretoria always cleans the surrounding area of the installation diligently to restore your home to exactly the way you enjoy it. We believe that a client who is satisfied with our service overrules any profit or gain we make. Our way of providing first class service stretches beyond the quote and installation to regular follow ups to confirm that our client’s happiness with our service.

To test our system, feel free to contact SheerGuard Pretoria for your free quote. (Ethan: 082 927 2794/ ethan@sheerguardsa.co.za)

For more information on our premium range of security solutions, please visit our website at www.sheerguard.co.za

Our Clients' Testimonials

Thanks very much for doing such a fabulous job, there are very few suppliers that actually clean up after them and you did a superb job!

Angie Meffert

Hi Wendy and Anthony A big thanks for excellent service and attention to detail....rarely found in SA nowadays. Thx!!!

Andy Law

I would really like to let you know that Tyrone and his team did some work on my property They were absolutely professional and stuck to very tight deadlines, by far the best team I’ve had in the entire project of renovating my home.

Pieter van Niekerk

A belated thank you for a job really well done. Both JP and I were so impressed by your fantastic service and attention to detail. It was a real pleasure to deal with you both.

Jeanne & JP

I’d like to commend Tyrone on such excellent service and his assistance throughout the project. It was an absolute pleasure working with your company and Tyrone.

Michele Mollentz

We’re very happy with the work the you and the team did. Thanks so much. I will definitely recommend Sheerguard to anyone needing security.

Alicia David

Thanks for the amazing service, your response, and being some of the best contractors around!

Adam Pantan

We are so satisfied with your product, your service and labour; We will show our family and friends and recommend your product and service

William and Joretha JelbertCEO

Thank you for all your assistance with our project, from meeting us on a Sunday at your head office showroom through to the installation and subsequent replacement of the panel it has been a pleasure dealing with you.

Ross Smith

SheerGuard looks fantastic! I'm impressed and amazed at the difference from bars to freedom. Thanks for the super quick and efficient installation!!

Catherine Jonker

On behalf of Exco & Management, we can't thank you enough for your generous donation, time & effort.

Audrey Winkler

Thank you for your professional and personal service, I will happily recommend SheerGuard to my friends and colleagues.

Alex McFarlane

Many thanks for the great service. Really appreciate the care taken in working in our home and personal approach to the job.

Junaid & Sumire

Hi Clint, I'd like to compliment you on the service and workmanship we have received from you. It's been a pleasure dealing with you from the beginning. Wishing you well in your business! Thank you,

Jason & Nikki

It was an absolute pleasure working with you and Miguel – I pray and bless your every endeavour, your professionalism and customer service is unmatched. Thanks again for the brilliant work carried out by your team.

Jerome RampalCEO

Just wanted to say a big thank-you – I love the product – and the team who installed them, and sold them were very professional I will definitely recommend your company to anybody else looking for burglar bars 🙂

Cindy Sparks

Highly recommend is an understatement. What an absolute pleasure to deal with Tyrone and his team. Punctual, efficient, tidy (they even vacuumed after themselves), unobtrusive and nothing is too much trouble.

Linda Brown

I would also like to take this opportunity to thank and praise Anthony and his team on an excellent job, both myself and my tenant's expectations were far exceeded! Anthony will definitely be highly recommended by myself.

Sam Bowen

I must commend Tyrone and Elliot for their diligence and attention to detail in their work, and they certainly are an excellent showcase of proficiency. I certainly hope that management realise what an asset they are and what an excellent marketing value these two gentlemen present for SheerGuard!!

Linda Zufferey - Higuera

ust wanted to say thank you again for the professional and efficient service. The SheerGuard Clear Burglar Bars you put in looking amazing while doing the job they need to. The product provides such a clean look which is a way better look than the old fashioned burglar bar.

Richard CameronCEO

We are over the moon with the clear burglar bars and will be referring as many clients as we can to you. It’s been an absolute pleasure dealing with you and wishing you all the best.

Gert Howes

A huge thank you for the amazing service. I was so impressed with the team that came out to install the burglar bars. Liam was professional, well mannered and so considerate. It was the first time I felt completely relaxed and comfortable while having work done in my home.

Naadira Kathrada

Thanks Tyrone they are great and your service was phenomenal!The SheerGuard Clear Burglar Bars you put in looking amazing while doing the job they need to. The product provides such a clean look which is a way better look than the old fashioned burglar bar.

Rob Allan

We would like to take this opportunity to thank you for the way you installed our clear burglar bars, also for taking the time to clean the section were you worked. You were professional and we would deal with you any time in future.

Mr and Mrs JordaanCEO

We feel safe again in our home with the Sheergaurd product on our windows and the service as well as after sale service has been great. Thank you to Anthony and SheerGuard from a very happy customer”.

Richard Kearns

Contact Us Now For A Free Onsite Quote

The key to good service

Our Clients' Testimonials

Contact Us Now For A Free Onsite Quote

Leave a Reply Cancel reply

We accept

Products

Area Specialists

Quick Links